Privacy Policy

 

Date of Last Revision: October 16, 2020.

 

Welcome to the web site, webstore or mobile store of Enchanted Elegance Jewelry (a Division of WildFlower Herbals & More, "Enchanted Elegance," "we," "us," and/or "our") and henceforth referred to as the "Webstore." This Webstore is operated by Enchanted Elegance and has been created to provide information about our company, our online Webstore designed to facilitate the purchase and receipt of handmade or gently used secondhand items, including, but not limited to, jewelry, decorative items, handcrafted items, and assorted contracted secondhand items, and our related services (together with the Webstore, the "Services") to our Services users and visitors ("you," and/or "your"). Except as provided below, this Privacy Policy describes and governs how we collect, use, share and protect data collected from users of or visitors to the Webstore.

Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you consent to the collection, use, and disclosure of your information as further outlined in this Privacy Policy.

 

If you are in Europe:

  • for the purposes of the EU General Data Protection Regulation 2016/679 (the "GDPR"), the data controller is Enchanted Elegance Jewelry and can be reached at the address set out at "Contacting Enchanted Elegance" below;

  • "information" covers all personal data processed by us which means "information that (either in isolation or in combination with other information) enables you to be identified directly or indirectly; and

  • you will not need to consent do this Privacy Policy, but do acknowledge you have read and understood it terms.

 

Information We Collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Our Services may include online chats and message boards, via links to third-party sites, including but not limited to Facebook and Twitter. Please remember that any information that is disclosed in these areas becomes public information for both us and other users to use and share. Please be considerate and respectful of others while using the community to share your opinions. We reserve the right, but do not have the obligation, to review and monitor such posting or any other content on our Services, and to remove postings or content that may be viewed as inappropriate or offensive to others.

   

Cookies and Other Electronic Technologies:

 

This site does not use cookies specific to the business of Enchanted Elegance. However, as the store is hosted by Wix.com, here is how Wix.com uses the cookies they employ:

Wix uses cookies for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify registered members.

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure Wix's platform is secure and safe to use. 

Some of the cookies used by the Webstore are set by Wix, and some are set by third parties who are delivering services on the behalf of Enchanted Elegance, such as PayPal. These cookies and technologies are outside of our ability to control.

Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.

 

You may also consult the "Help" section of your browser for more information (e.g., Internet ExplorerGoogle ChromeMozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including cookies and local storage objects with the Flash management tools available at Adobe's website. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.

 

If you are accessing our Services through a mobile device, you can also update your privacy settings on your device by setting the “Limit Ad Tracking” and Diagnostics and Usage setting property located in the settings screen of your Apple iPhone or iPad, or by resetting your Android ID through apps that are available in the Play Store. You can also limit information collection by uninstalling the App on your device and you can use the standard uninstall process available as part of your device for this purpose.

Our Use of Information Collected

We collect the aforementioned Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How is this information used and stored:

 

Enchanted Elegance is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. All PayPal payment options are offered under PayPal's Privacy Policy and Terms of Agreement.

Use of Information For Contact Purposes:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Mobile Services: If you access the Services through a mobile device, you agree that we may communicate with you regarding Enchanted Elegance by SMS, MMS, text message, or other electronic means to your mobile device. In the event you change or deactivate your mobile telephone number, you agree to promptly update your Enchanted Elegance account information to ensure that your messages are not misdirected. Please note that your wireless service carrier’s standard charges, data rates, and other fees may apply where you access the Services through a mobile device. In addition, downloading, installing, or using certain Services on a mobile device may be prohibited or restricted by your carrier, and not all Services may work with all carriers or devices. By using the Services on a mobile device, you agree that we may communicate with you regarding Enchanted Elegance by SMS, MMS, text message, or other electronic means to your mobile device. In the event you change or deactivate your mobile telephone number, you agree to promptly update your Enchanted Elegance account information to ensure that your messages are not misdirected.

Our Disclosure of Information Collected Through the Services

There are certain circumstances in which we may share information collected through the Services with certain third parties without further notice to you, as set forth below:

   1. Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, similar event, or steps taken in anticipation of such events (e.g., due diligence in a transaction), user information may be part of the transferred assets.

    2. Agents, Consultants, Vendors and Related Third Parties:

Enchanted Elegance, like many businesses, sometimes hires other companies to perform certain business-related functions on its behalf, and we may provide access to or share your information with these companies so they can perform services for us. Examples of such functions include marketing, shipping, data storage, security, fraud preventions, payment processing, legal services, and maintaining databases.

     3. Legal Requirements:

Enchanted Elegance may access, disclose, transfer and preserve your information when we have a good faith belief that doing so is necessary to: (i) comply with the law including with subpoenas, search warrants, court orders, and other legal process; and respond to inquiries or requests from government, regulatory, law enforcement, public authorities, or content protection organizations; (ii) protect and defend the legal rights, privacy, safety or property of Enchanted Elegance, its affiliates, subsidiaries, employees, agents, contractors, or its users; (iii) permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages we may sustain; or (iv) enforce this Privacy Policy or any applicable Terms of Service.

    4. Your consent

We may share your information in the event that you consent to the sharing of your information.

 

    5. Aggregate and/or De-Identified Information

We may aggregate and/or de-identify your information so that the information no longer relates to you individually. Our use and disclosures of such aggregated or de-identified information is not subject to this Privacy Policy, and may be disclosed to others without limitation and for any purpose.

 

    6. Analytics

We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology previously described in the “Cookies and other electronic technologies” section to help us analyze how users use the Services, including by noting the third-party website from which you arrive, and provide certain features to you. The information (including your IP address) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. This information may be used to place interest-based advertisements on the Webstore. This may result in you seeing advertisements for our Webstore when you visit other websites. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

Unsolicited Information

 

Please be advised that some information you provide may be publicly accessible, such as information posted in forums or comment sections. We may also collect information through customer support communications, your communication to us of ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, with publicly-accessible information, "Unsolicited Information"). By sending us Unsolicited Information, you further (a) agree that we are under no obligation of confidentiality, express or implied, with respect to the Unsolicited Information, (b) acknowledge that we may have something similar to the Unsolicited Information already under consideration or in development, (c) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Unsolicited Information, and (iv) irrevocably waive, and cause to be waived, against Enchanted Elegance and its users any claims and assertions of any moral rights contained in such Unsolicited Information. This Unsolicited Information section shall survive any termination of your account or the Services. This Privacy Policy otherwise does not apply to any information collected by Enchanted Elegance other than information collected through the Services.

 

Children

Our Services are not designed for use by individuals under the age of 13(or 16 in Europe). If you are under the age of 13(or 16 in Europe), please do not use the Services and/or submit any information through the Services. If you have reason to believe that a child under the age of 13(or 16 in Europe) has provided personal information to Enchanted Elegance through the Services, please contact us at enchantedelegance@yahoo.com and we will delete that information from our databases to the extent required by law.

Links to Other Web Sites

 

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Enchanted Elegance (the "Third-Party Sites"). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that Enchanted Elegance endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their respective privacy policies.

 

Security

 

Enchanted Elegance has implemented technical and organizational security measures to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. For example, limiting access to information only to employees and authorized service providers who need to know such information for the purposes of this Privacy Notice. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information to Enchanted Elegance via the Internet.

Retention of your information

 

We will only retain the information for as long as necessary for the purpose for which that information was collected and to the extent permitted or required by applicable laws. When we no longer need to use your information, we will remove it from our systems and records and/or take step to anonymize it so that you can no longer be identified from it in accordance with our internal document retention policies.

 

Access to Information

 

You may access and correct certain information about you by contacting us via email at enchantedelegance@yahoo.com. You may also request in writing copies of personal information about you held by us. If that information is inaccurate, please let us know and we will endeavor to make the necessary amendments, erase, or block the relevant information as you request. For more information on your rights if you are in Europe, please see the "Users in Europe” section below.

 

Privacy Practices

If you have any questions or complaints about Enchanted Elegance’s privacy practices, you may contact us at the email address or mailing address set forth under “Contacting Enchanted Elegance.” We will work with you to resolve your issue.

 

Residents of the European Union or Switzerland may elect to arbitrate unresolved complaints but prior to initiating such arbitration, you must: (1) contact Enchanted Elegance and afford us the opportunity to resolve the issue; and (2) contact the U.S. Department of Commerce (either directly or through a European Data Protection Authority) and afford the Department of Commerce time to attempt to resolve the issue. Each party shall be responsible for its own attorney’s fees. Please be advised that the arbitrator(s) may only impose individual-specific, non-monetary, equitable relief necessary to remedy any violation with respect to the individual. Enchanted Elegance is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

 

Users in Europe

  • Access. You have the right to request a copy of the information we are processing about you.

  • Rectification. You have the right to have incomplete or inaccurate information that we process about you rectified.

  • Deletion. You have the right to request that we delete information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

  • Restriction. You have the right to restrict our processing of your information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.

  • Portability. You have the right to obtain information we hold about you in a structured, electronic format, and to transmit such data to another data controller, where this is (a) information that you have provided to us, and (b) if we are processing that data solely on the basis of your consent or to perform a contract with you.

  • Objection. Where the legal basis for processing your information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.

  • Withdrawing consent. If you have consented to our processing of your information, you have the right to withdraw your consent at any time, free of charge. This includes where you wish to opt out from marketing messages.

 

You can make a request to exercise any of these rights in relation to your information by sending the request to us at the email address or mailing address set forth under "Contacting Enchanted Elegance". For your own privacy and security, at our discretion, we may require you to provide your identity before providing the requested information. Please note that Enchanted Elegance may take up to 30 days to fulfill such requests.

 

You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. A list of local data protection authorities in European countries is available here.

Other Terms and Conditions

Your access to and use of the Services is subject to the Terms of Service at https://www.enchanted-elegance-jewelry.com/terms-conditions and such other terms, which may be made available to you in connection with your use of the Services.

Changes to Enchanted Elegance's Privacy Policy

 

The Services and our business may change from time to time. As a result, at times it may be necessary for Enchanted Elegance to make changes to this Privacy Policy. Enchanted Elegance reserves the right to update or modify this Privacy Policy at any time and from time to time. If you disagree with our revisions to the Privacy Policy, you may de-activate your account or discontinue the use of our Services. Please review this policy periodically, and especially before you provide us with any information through the Services. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

If you are in Europe, you will not be required to agree to changes to this Privacy Policy, unless we specifically seek your consent.

 

Contacting Enchanted Elegance

 

Please also feel free to contact us if you have any questions about Enchanted Elegance's Privacy Policy or the information practices of the Services.

 

You may contact us as follows:

Enchanted Elegance Jewelry
637 S. Cynthia Avenue
Tucson, AZ 85710

 

support@enchanted-elegance-jewelry.com

For the purposes of the GDPR, you may contact our Data Protection Officer here.